1
Services Overview
We provide AI consulting services including:
- AI strategy and implementation guidance
- Prompt engineering and optimization
- AI tool selection and training
- Content creation with AI assistance
- Website development with AI tools
- AI automation and workflow optimization
2
Service Delivery
2.1 Session Format
- All sessions are conducted online via Zoom or Google Meet
- Camera and microphone are required for optimal experience
- Sessions are interactive and hands-on
- PDF toolkits and resources provided upon request
2.2 Session Types and Pricing
We offer various session types with different durations and pricing:
- Quick AI Assistance: 30-minute focused sessions
- AI Strategy & Intro Sessions: 60-minute comprehensive consultations
- Build Together with AI: 90-minute hands-on implementation sessions
- Premium Sessions: Extended 60-90 minute specialized consultations
Current pricing and special offers (including launch week discounts) are displayed on our booking page and may vary based on promotional periods.
3
Booking and Payment
3.1 Booking Process
- Bookings are made through our website booking system
- Full payment is required upfront to confirm your session
- Payment is processed securely through Stripe
- Session confirmations are sent via email
3.2 Payment Terms
- All prices are in USD
- Payment is non-refundable except as specified in our cancellation policy
- We do not offer partial payments or payment plans
- Prices are subject to change with 30 days notice
4
Cancellation and Rescheduling
4.1 Cancellation Policy
- 24-hour notice required for cancellations or rescheduling
- Cancellations within 24 hours result in forfeiture of payment
- No-shows forfeit the entire session fee
- Extreme circumstances may be considered for refunds at our discretion
4.2 Grace Period
- 30-minute sessions: 10-minute grace period maximum
- 60-90 minute sessions: 15-20 minute grace period
- After grace period, session is considered a no-show
- Late arrivals reduce session time accordingly
4.3 Rescheduling
- Rescheduling requires 24-hour notice
- One free reschedule per booking
- Additional reschedules may incur a $25 fee
5
Client Responsibilities
- Provide accurate contact and booking information
- Test video conferencing connection before session
- Have camera and microphone ready
- Be prepared with questions and goals
- Respect session time limits
- Provide feedback for service improvement
6
Service Limitations
6.1 What We Don't Provide
- Finished products or deliverables
- Ongoing technical support beyond session scope
- Guaranteed outcomes or results
- Professional legal, financial, or medical advice
- Session recordings (we may record for service improvement with your consent)
6.2 Session Scope
- Sessions are educational and consultative
- We provide guidance, not implementation services
- Client is responsible for applying learned concepts
- Follow-up support is limited to 30 minutes and 7 days
7
Intellectual Property
7.1 Our Rights
- We retain rights to our methodologies and materials
- Session content and materials are for client use only
- We may use anonymized feedback for marketing
7.2 Client Rights
- Clients own their projects and implementations
- Materials provided are for personal/business use
- Sharing of materials with others is not permitted
8
Privacy and Confidentiality
- Session content is confidential
- We do not share client information with third parties
- See our Privacy Policy for detailed information
- Clients should not share sensitive information
9
Limitation of Liability
Our liability is limited to the amount paid for the specific session. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Technical issues beyond our control
- Client implementation of advice or recommendations
- Third-party tool or service failures
10
Disclaimers
- Services are provided "as is" without warranties
- We do not guarantee specific outcomes or results
- AI tools and technologies change rapidly and may become outdated
- AI-generated content may contain errors or inaccuracies
- AI tool access, pricing, and features are controlled by third parties
- Client success depends on their implementation and ongoing learning
- We are not responsible for third-party tool issues, outages, or policy changes
- AI recommendations should be verified and adapted to your specific use case
11
Dispute Resolution
- Contact us first to resolve any issues
- We aim to resolve disputes amicably
- If unresolved, disputes will be handled through mediation
- Legal action is a last resort
Force Majeure
We are not liable for delays or failures due to circumstances beyond our control, including:
- Technical failures or internet outages
- Natural disasters or emergencies
- Government actions or regulations
- Third-party service disruptions
Governing Law
These terms are governed by the laws of Connecticut, United States. Any disputes will be resolved in the courts of Connecticut, United States.
12
Contact Information
For questions about these Terms of Service:
Get in Touch
Changes to Terms
- We may update these terms with 30 days notice
- Continued use constitutes acceptance of changes
- Material changes will be communicated via email
Acceptance
By booking a session or using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.